Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shilume.com.
Definition of Personal Information
Personal information refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding anonymized information.
Personal Information We Collect
Identity data: Your first name, last name, or company name.
Contact data: Your billing address, shipping address, email address, and phone number.
Financial data: Your bank account and payment card details. Shilume does not store any financial data.
Usage data: Certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the individual pages or products you view, which sites or search terms referred you to the Site, and how you interact with the Site.
Marketing and communication data: Your preference to sign up for our newsletter allows us to contact you (if subscribed) with Shilume promotional communications.
How We Use Your Information
We use collected personal information for the following purposes:
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Provide users with Shilume's products and related services
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Provide relevant information about our products and services
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Improve product and service quality, and ensure appropriateness and safety
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Analyze de-identified user data commercially — de-identified information cannot identify any individual
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Compile usage statistics that may be shared publicly or with third parties to show overall usage trends, without including any identifying information
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Other legitimate purposes permitted by applicable laws
If we need to use your personal information beyond the purposes stated in this policy, we will obtain your separate consent.
We share your personal information with trusted third parties to help operate our business:
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Shopify powers our online store. Learn how Shopify uses your data: https://www.shopify.com/legal/privacy
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Google Analytics helps us understand how customers use the Site. Learn more: https://www.google.com/intl/en/policies/privacy/. You may opt out here: https://tools.google.com/dlpage/gaoptout
If any publicly released content involves personal information of minors, the user must obtain authorization from the minor's guardian. Otherwise, Shilume reserves the right to delete such content immediately, and the user shall bear corresponding legal responsibility.
Unless otherwise required by law, we will not provide your personal information to any third party without your permission. Where sharing is necessary, we will require such third parties to uphold confidentiality obligations.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.
Shilume uses cookies and web beacons (also referred to as pixel tags or clear GIFs) to manage the Site and email programs. We do not use cookies or web beacons to collect or store personal information. Cookies are small files placed on your device to manage your browsing experience and allow for customization when you return to the Site. Web beacons help us track user actions on the Site and measure the effectiveness of our online advertising.
Do Not Track
We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
You have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise this right, please contact us using the information below, except in the following circumstances:
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You have misused or are suspected of misusing our services within the past three years
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The information is required for the defense or exercise of legal claims
Data Retention
We retain your personal information only for the period necessary to provide goods and services, or as required or permitted by law. Once personal information exceeds the agreed or statutory retention period, or upon your request for deletion, we will delete or anonymize it in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically.
Children's Privacy
Shilume is committed to protecting the privacy of children online and complies with the Children's Online Privacy Protection Act (COPPA). This Site is not intended for use by anyone under the age of 16 without parental or guardian supervision, and we do not knowingly collect information from anyone under 16 without parental consent. If you are under 16, please do not submit any personal information to us.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, or wish to make a personal information security complaint or report, please contact us:
Email: support@shilume.com